Monday, April 24, 2006
My Little Gerber FX Story - INTRO.
After using various unreliable signage companies for years to outsource my label printing, I decided to purchase the fantastic Gerber Edge. The latest Gerber Edge happened to be the Gerber FX.
This Blog is to let everybody know what a complete nightmare this has been for me.
Although the Gerber FX machine is a fantastic machine, the experience of actually dealing with Spandex to get a machine up and running has been a complete nightmare. I would expect for paying over £8000 for this new FX, there would be a little product support and customer service, but so far its been the worst service I have ever received.
I have run a very successful business for many years now and we will go out of our way to never let our clients down. A concept that Spandex I believe just does not understand, perhaps £8000 is not enough for them to care about.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment