more wasted phone calls To Spandex

Since my last post a few weeks back, I have been waiting patiently for a call back from Spandex telling me the results of the test the engineer did. I called the 2 days ago and the young lady I spoke to said she would need to chase up the engineer and call me back, Guess what no call back - Surprise Surprise

I called again yesterday to speak to accounts to tell them that I am cancelling my payments for the gerber, the Spandex Representative just said its nothing to do with them (Funny that - after all they sold me the machine that does not work correctly, well at least I think so - It would be nice for somebody to give me a straight answer)

I then called the finance company and they also said its nothing to do with them, and I I did cancel the payments they would chase me.

So here is the scenario

1: I am on my second Gerber edge in a few months (I still don't think its working - but nobody will tell me)
2: Spandex wont help and have the money for the machine.
3: The finance company wont help either saying its a spandex problem

what now - Oh by the way still no call backs !!!!!!!!