just to set the record straight

The sales guys that I deal with for material orders are fantastic, the guy that sold me the Gerber FX, is probably the most helpful sales guy I have ever met. He went out of his way to help me, If only he was upper management.

Gerber FX not printing as well as the Edge 1

After years of having these labels printed by a local sign maker I am convinced that the Gerber FX is not quite up to the job.

Even after having an engineer down, when printing over 3 meters of these labels, they seem to degrade a lot, I am having to do them in batches of 50. These print fine on an edge 1

materials ordered for the Gerber FX DAMAGED

When the correct materials do arrive they are often damaged, here is just one example: I ordered a roll of static self cling, firstly they sent the wrong width, that's gone back now, but when the correct material arrived it was in this condition















I called sales and told them about it, the fact that I had to bin at least 10 metres, and not even a follow up or a credit ???

When I questioned the delivery company, all the delivery guy said was - " ah Spandex again, they never package their deliveries correctly and we have loads of returns" - I personally think its to do with the delivery company in this case, they simply don't care.

The most important thing was that I got my order out and did not let my clients down.